Frequently Asked Questions
Everything you need to know about shopping with ABC Shop.
What are your shipping times and costs?
We offer standard shipping which typically takes 3-5 business days. Orders over $50 qualify for free shipping, while orders under $50 incur a flat rate of $4.99.
How can I return an item?
You can return any unused item in its original packaging within 30 days of purchase. Simply visit our returns portal to generate a prepaid shipping label.
Which payment methods do you accept?
ABC Shop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my order status?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
Do you ship internationally?
Currently, we ship to customers within the United States and Canada. We are working on expanding our delivery services to more countries soon.
How do I contact customer support?
Our support team is available via email at [email protected] or through our live chat feature from Monday to Friday, 9:00 AM to 5:00 PM EST.